I recently completed the purchase on my first home and couldn't be happier. The whole process went smoothly, and Jackie was always happy to answer any questions I had, which was particularly important to me as a first-time buyer. In the early stages of the purchase when there was a lot of admin to complete, Jackie was very reassuring and always very quick to get back to me if I was unsure of anything. I had a great experience with BMI and would happily recommend them to anything looking to buy.

We got in touch with Louis last year wishing to view a property, we missed out on that one but it started a chain reaction that BMI played a hugely supportive role in. We went in and had a chat with Louis who introduced us to a perfect off-plan property that ticked every box for us, the help and support provided by Louis was incredible, no question was left unanswered (and there were many!!). We then had to market our house and that was sold with minimal stress thanks to Jackie always being there for us, and then she found us the perfect rental at just the right time, everything fitted together, it could not have been smoother. It’s been an incredibly stressful few months but I have to say without the support of the BMI team it would have been infinitely more difficult. Thank you so much guys, you really are incredible.

Why is buying or selling property always such a pain? With my recent sale we had to deal with an over-zealous lawyer, asking for documents that don’t exist and which shouldn’t be needed. BMI helped achieve the sale by discussing the practical realities with the buyer, and getting their agreement to proceed without unnecessary delays and bureaucracy. Thanks to Jackie.

Hi Jackie,

We have been delighted with the way you have acted for us over the past year to achieve Edward’s dream!!

We still have to pinch ourselves that everything fell into place so perfectly which was in no small measure due to you.

Thanks Jackie for all your help with the purchase of our new apartment.  All has gone very smoothly without a hitch.  You are a true professional and it wouldn't have been possible without your help and dedication to your clients wishes.  Always available for advice with a friendly and personal touch.  It's been a pleasure to deal with you.  Will definitely recommend.

Hi Louis,

I would like to thank you and the team for all your help and assistance in renting and selling my house. Lynsey and Maddie have been very responsive to all of the many requests and issues. They are calm and unflappable against a host of unexpected developments and requests.

On the sale of my house, I really appreciated the professionalism, market and local knowledge and down to earth advice, you provided. The stand out element though was the energy and pro-active approach you took to all the various challenges and opportunities along the way. A highly bespoke and effective style! And I really appreciated the fact that you were always on the end of the phone as well as keeping me very well informed.

In our recent property sale & purchase we’ve found BMI and in particular Jackie simply outstanding.

From negotiating our purchase offer, together with a quick listing of our former property, arranging viewings and negotiating offers… we could not be happier to have completed a sale and purchase in just 6 weeks!

The expert hand-holding, and most importantly regular and comprehensive contact throughout has made all the difference to our peace of mind.

Thank you for helping us buy our new home on a no-nonsense, no-hassle basis. You really are leading agents!

We recently sold our property with BMI and we have nothing but praise for them, particularly Jackie Carlin. Her dedication and professional conduct in the transaction was of the highest order. We would recommend BMI for any property related matter.

Thank you.

I take this opportunity to thank Jackie, Maddy and Christine for the attention and professional service that each and every one of you have provided.

Thank you all.

We are all really excited, thanks a million Jackie for your kind assistance and professionalism throughout! Your a star ⭐️ Best wishes from all of us

Jackie has done an amazing job and thanks to her professional support I have got my first home. I couldn't be happier. I can warmly recommend her and the BMI Team.

Dear Jackie,

Just wanted to thank you on behalf of my family and myself for the wonderful person you are and the great service and help you have provided during the years.

Having reached out to a number of estate agents when we first started searching for a rental property, Christine at BMI was not only the quickest to get in contact and most understanding of our needs but also the frendliest! Following a couple of viewings, we returned to a property we initially viewed with her and in about 24 hours were able to complete and obtain the keys to our new home. Would definitely recommend her to anyone who's looking to find a new home.

Christine and the BMI team have been an absolute pleasure to deal throughout the last 2 years. They consistently go above and beyond their role as agents, Christine even meet us at the airport on our arrival in Gibraltar to ensure we didn't get lost! Every issue is dealt with extremely efficiently and they always exceed our expectations. Highly recommended!

Dear Christine,

I wanted to confirm the receipt of funds.

Your professional support, help, organisation and kindness were much appreciated.
You organised for us the whole rental, move, hand over ... I don’t know how I was able to do it without you.

This is beyond being professional. I can warmly recommend you for all related Real estate services.

I am sure I will contact ONLY you for the next needed Real Estate move.

Thank you again and stay safe

Louis, just thought you should know that Christine has gone above and beyond. She has been amazing in sorting out our rental. Especially the rush of waiting to have a TV delivered as we half furnished the flat as COVID then hit all the pending deliveries. In the meantime, happy Easter (albeit at home)!

Dear Jackie,

Thank you very much for the emails!

everything came through - I guess this is the start of a new "standard" of estate agency work!

very professional, I have to say!

we will be brainstorming and come back to you.

Denes L

Thank you Lynsey,

I leave it in your capable hands, thank you so much for everything you have done, what an excellent service you are providing

regards

Lisa

Dear Louis

I would like to express my appreciation to the wonderful work that you and BMI Group workers are doing for us.

Beyond professionalism, the caring attitude and availability, are unparalleled.

I warmly recommend to anyone who needs professional real estate office services to work with you and your office

Warm regards,

Hagay Erel

Jackie we would like to take this opportunity to thank you for your professionalism on both our sale and purchase transactions and it has been a pleasure to work with you . Sandra and I are very happy in our new property.

Jackie and Louis, played an instrumental part in selling my home. Their professionalism and attention to detail took me through the whole process with no hiccups. Thank you to both for your expert help/advice. They are now taking me through my next important stage in life………………….finding a new home :O) I trust and have no doubt that I will be taken care of by them. Thank You.

Jackie was a pleasure to work with! Her quick response to emails and arranging viewings was greatly appreciated. She did an excellent job in getting us all the information we needed and it was an easy process thanks to her professionalism. We are so happy to have moved in to our perfect first home.

Jackie did a great job in helping us to buy the perfect property.  She made the whole process very easy.  Thank you for your professional service! :)

Jackie, just wanted to thank you for the excellent service you have provided us during the sale of our property and the purchase of our dream home. Thanks to your dedication and professionalism you have made a painful journey painless! You are truly an asset to BMI and we will definitely recommend you and BMI to anyone looking to buy or sell a property. THANK YOU! 

Dear Christine just a short note to say thank you for your efforts in leasing my apartment. You went to the extra mile to make it happen, with professionalism and integrity. If I was ever ask to recommend any real estate agent for any purpose in Gibraltar, I would strongly recommend you and BMI

May I now take this opportunity to thank you for the professional manner in which you have sold my property and the way you have managed the sale throughout.. No doubt I will be recommending you to my friends and clients.

Hi Jackie, we have now moved in to our new property and we are so happy and feel so at home here! Just wanted to say thank you again for your time/ help in finding the perfect place for us! Please call in for a cuppa/ drink if you are up this way! 

Jackie, wanted to thank you and BMI very much indeed for the excellent service provided during the sale of my property.

The process could not have been made any easier or quicker, thanks to your professionalism and immediate attention to all my queries throughout.

Once again, many thanks!

Before finding the property of my dream, I turned to all real estate agencies in Gibraltar, but only in BMI I found what I wanted. I am very grateful to Christine for her professionalism. Her help was invaluable to me during the moving from Russia, during the whole rental period, and especially important when I forced to leave ahead of time. I much appreciate the fact that in BMI I was treated as a friend, not only just a client. And I know that Christine and her team gave me the best service they could. Of course, I recommend BMI to everyone.

Jackie and the team at BMI were fantastic! I attended most of the viewings and can no doubt say they pay great attention to detail, and, with their extensive market knowledge, are able to provide complete and convincing sales pitches! From their welcoming nature to their professionalism, the process was smooth throughout. They were quick to respond to queries and return calls on every occasion, and, although market conditions were not at their best, they persevered and succeeded in securing a sale in line with our expectations. I would have no hesitation in recommending BMI to anyone looking to sell!

Thanks for all your efforts!

Jackie, Just wanted to let you know that we completed the purchase today. Thank you so much for your help throughout, you have been truly amazing, and I can’t speak highly enough of you to everyone I discuss my purchase with. You are a true gem.

Working with BMI Group has been nothing but a pleasure. Finding suitable accommodation for my son when moving to Gibraltar was daunting enough for us, but I can honestly say that the whole experience has been so easy and simple with the help of BMI. Oskar and Christine have been brilliant and had to put up with lots of queries from inexperienced movers abroad. But nothing was too much trouble for them and from the start of the process right to the finish has been nothing but a pleasure. BMI and their staff were fantastic and I have no hesitation in recommending them to anyone. They made a stressful enough move very smooth indeed. Thanks to you all

Christine, Thanks for the emergency number. I would like to thank you and your colleagues who promptly resolved the problem I had this week with a leaking boiler pipe that caused a sudden loss of power in the apartment.

As a tenant, I would say that I have found BMI easy to deal with both initially and at contract renewal time and that, on the rare occasions that something has gone wrong at the apartment, you have been quick to resolve the problem.

A special thanks to Lynsey as she and I did quite some walking yesterday and so good to know that all of your sales staff are as efficient and client attentive as she is!!

To let you know that it was a pleasure to chat matters over with Lynsey who was a great help in this matter. 

Hi Jackie thank you and well done!!!! You know that we would always use your excellent services if and when we look for something again in Gib. Alison and I may just have a glass of fizz tonight, have a great weekend best regards

I cannot recommend BMI’s services highly enough. Louis, Jackie and the team are thoroughly professional and always available to assist with any element of the transaction in addition to being an absolute pleasure to deal with. Moving house can be very demanding and a having a great team working with you makes things considerably easier.

It is always a pleasure to work with BMI. They are true professionals with a wealth of valuable experience to offer even the experienced home buyer and investor alike. Despite being in the potentially challenging position of representing both the Sellers and the Buyers, their advice is always sound and unbiased. Of particular note worthiness is their Management Team and the support received by them; Christine and Lynsey are truly fabulous characters able to deal with all manner of issues relating to property management.

I have used BMI’s services in my capacity as a landlord, tenant, purchaser and vendor over the last 10 years and the service BMI have always provided me with is exemplary and highly professional. I must add it also always helps working with such nice and friendly people.

The BMI team led by Louis Montegriffo have been a pleasure to deal with. They listened to our needs and understood our particular requirements. Nothing was too much trouble for them and they made us feel like valued clients at all times. We will have no hesitation in recommending their services to our friends and colleagues. They will continue to be our first port of call in all future property transactions.

We are sitting at the airport waiting for our plane, thinking how happy we are, letting you and your company handle the sale of our property, all what you did was carried out in a very professional way and you kept us informed on every process of the sale, not once did we feel we made the wrong decision. So thank you and if we can recommend you in any way we will.

Kind Regards 

It has been a pleasure to work with BMI, and especially Jackie. We needed to sell our property in a very short time frame, and it was thanks to Jackie's persistence that was made possible. I would be more than happy to recommend BMI to anyone looking to buy or sell a property.

Having worked in the property industry for the last eleven years it has always been an absolute pleasure to work with BMI Properties. They think outside the box and go the extra mile for their clients showing absolute professionalism at all times. Having been impressed with their service through my professional relationship with them they were obviously my first contact when purchasing my home. I was not disappointed and I would wholeheartedly recommend their services.

Their professional, open and honest advice was invaluable to me making my move from the UK as seamless as they possibly could. Nothing was too much trouble; they are prepared to go the extra mile to fulfil their client's needs, this was demonstrated on a number of occasions, for example, when I was unavailable to allow the relevant service teams into the apartment, the team owned and delivered on this for me. I would highly recommend BMI to anybody wishing to receive a great customer experience.